About tech2

Our Story

Welcome to tech2. We’re a proudly Australian-owned company delivering a wide range of technical operations and installation activities.

Our journey began in 1998 as installers for one of Australia’s largest cable networks. We chased innovation and rapidly expanded across the country and into New Zealand.

With over two decades of experience, we are industry leaders in providing end-to-end telecommunications, on-site technical installation services and remote IT Premium Support in homes and businesses. It’s all powered by our robust in-house workforce management software solution, Streamline.

From servicing Australian homes to large scale commercial brands, we’re a trusted partner dedicated to providing efficient and reliable technology solutions:

Telecommunications

We install, service and maintain Australia’s growing telecommunications networks, deploying wireless solutions, fibre, copper and HFC services.

Installation Services

Our experienced professionals install audio visual and smart technology solutions in homes and businesses.

Technical Support

Our Australian-based tech experts provide phone-based computer and tablet support across Australia and New Zealand.

Workforce Management

We have an innovative, flexible and robust workforce management solution built upon our extensive field experience.

Our People

The people of tech2 are the heart and soul of the business. We value integrity, respect, teamwork and innovation. These are key principles guiding our success.

Our employee and subcontractor workforce are committed to delivering the essential technologies Australians and New Zealanders need every day.

Our centre of operations is in Ultimo, New South Wales. We also have regional warehouses and offices in ACT, Queensland, Regents Park NSW, South Australia, Victoria and Western Australia.

Our Culture

Our highly skilled team thrives on challenges and is committed to excellence, keeping our promises and doing the right thing by our clients and customers.

We promote a strong culture of safety, modelled by our Executive Committee and Senior Leadership Team. Our leadership, together with our national team of HSE specialists, maintain a consistent presence in the field, ensuring safety is always at the forefront of what we do.

In the spirit of reconciliation tech2 acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Leadership Team

Glen Powys

Founder & Chair

Glen is the founding owner of tech2.

Glen’s prior career includes state and national management positions at Optus, where he was responsible for the delivery of broadband and network support services. Prior to that, Glen enjoyed a highly successful career as an officer in the Australian Army with a range of key operational and management positions including a representative training and management role in the UK.

Glen has a Masters in Business Administration (AGSM, UNSW), a Bachelor of Science (Computing), and a Certificate of Military Studies (UNSW) at Royal Military College Duntroon (First in Class).

Sheryl O’Brien

Chief Executive Officer

Sheryl has a strong track record of building, transforming and growing successful businesses and high performing teams to deliver on corporate strategy. The former CEO of Brightside Co, she brings significant experience in consumer and commercial strategy spanning the retail, insurance, finance, telco and IT&T industries. Sheryl began leading the Services business in 2020, delivering remote technical support, and in-home installations and internet optimisation services for consumers, households, retail and commercial partners.

Vince Buscema

Vince Buscema

Chief Customer Officer

Vince is an experienced senior executive with a passion for building and enabling high performing teams that deliver best-in-class outcomes for people, business and customers. He thrives on operating in challenging and complex environments and has a reputation for business model disruption. A recognised industry leader in field services having held senior roles across Optus, Telstra, and Foxtel with a successful track record of leading large-scale field-based workforces. In addition, Vince has held accountability for complex supply chain operations and technology enabled Operations and Technical Support Centres across Australia, India and the Philippines.

Ben Stevens

Ben Stevens

Chief Operations Officer

Ben has 27 years’ experience spread across the telecommunications, construction, media, retail, insurance and trades sectors, with heritage in technical, engineering, program management and commercial. He has delivered large-scale infrastructure roll-outs, mass market technical services and bespoke projects for end consumers and networks across iconic Australian brands. Ben has led complex national workforces and their support services, start ups and scale ups and has a detailed understanding of the supply chain requirements to deliver successful growth initiatives.

Rakesh Patel

Rakesh Patel

Chief Financial Officer

Rakesh is an experienced leader in the fields of strategy, business transformation and digital disruption. His prior roles include 18 years at PwC where he provided strategic and operational advisory to clients in the telecommunications, utilities, financial services and retail sectors. He then went on to lead the strategic growth and digital transformation agenda for a large Australian field based service provider prior to establishing his own business with two long-standing colleagues. Rakesh is passionate about harnessing the power of digital capability to improve service outcomes for customers, clients and workers.

Nicole O’Sullivan

Nicole O’Sullivan

Chief People Officer

Nicole joined tech2 in October 2021. With over 20 years in senior roles building and implementing wide ranging people, culture and performance experiences, Nicole is very focused on driving positive team engagement and supporting and developing people to deliver outstanding business results.