You’ve switched on your new router, are about to connect your Wi-Fi device and see the options for a 5GHz or 2.4GHz signal. The higher number seems better, right? Not necessarily!

This will hit home especially if you’ve just got around to replacing an old router. You’ll notice modern units tend to show these two different frequencies but there’s pros and cons of each.

The need for speed

Have you experienced your streamed movie skipping and ruining the moment during that important scene? Everyone wants faster downloads and uploads, which you’ll usually get with 5GHz, as long as you’re within close distance of your router.

Going the distance

The 2.4GHz signal will offer a longer range. This is useful if you’re located further away from your router, especially with lots of walls in between or in a two storey house. 2.4GHz may not always offer high speeds but it is usually adequate for checking emails and web browsing.

Ruling the airwaves

A number of common household electrical devices send electronic signals using the 2.4GHz frequency. Examples are microwaves, cordless phones, bluetooth headphones/speakers and garage door openers. They can cause interference with your Wi-Fi devices when operating at the same time. If your connections are regularly being disrupted it might be a good idea to switch over to the 5GHz signal for best performance.

Keen to learn more? Read our blog article for more tips on how to get the most out of your Wi-Fi. Are you having other problems stopping your device from running smoothly? Once our Premium Support team has connected your device to an existing network they can troubleshoot a variety of other issues.