What happens on the day?
Once you’ve made a booking we will keep you in the loop every step of the way. You will get notifications about your tech’s ETA on the day of your appointment.
Our internet technician will set up your modem and home WiFi network, plus connect your computer and up to five wireless devices in your home.
Our WiFi technician will set up a secure network and measure the wireless internet speed in three locations across your house. If there are any issues with your in-home WiFi we’ll let you know how they can be fixed.
tech visits each year
I have never had anything but excellent help from the tech2 people. They have saved me so much angst so often, not to mention time and money. Thanks heaps
The person who looked after my concerns displayed a most pleasant personality, very professional approach and eager to help. His offer to help with any other problems at any time was appreciated. He must be commended on his service
So pleasant and helpful. I have recommended you to others.
peace of mind warranty
on all work completed
We’ll connect your modem router to a nearby desktop or laptop computer’s ethernet port using an ethernet cable, ensuring you have fast internet. Our WiFi technician will also connect up to five wireless devices to your WiFi network.
Our internet technician will measure the wireless internet speed in three locations across your home. They will explain any limitations you may face with your WiFi connection in certain areas of your home, and what can be done to fix these issues.
While we will recycle (whenever possible) the packaging of your new modem on the day of your appointment – if you’d like to dispose of your old modem or any other electronics, you will need to book a collection via our e-waste program for an additional fee. It’s easy to organise and your electronics will be disposed of responsibly.