Keep your precious data and devices safe from viruses, ransomware, hackers and malware
Get your new devices set up right the first time, and keep your existing devices and data securely backed up
Our techs speak fluent Windows, Apple, Android and Chromebook - they know what it takes to keep your devices running smoothly
Get an all-access pass to a personal team of friendly, qualified technicians who are ready when you are
Over the past month, I have had to replace Windows on my computer and then replace data from my “Back-up” system. I have had many calls to your Service to assist with fine detail matters like restoring Email addresses etc. I am writing to say how much I have appreciated the help and the way it has been offered by your consultants over the past weeks. However, I will feel better as a 78-year-old who has benefited over some years by your Services and thus wanted you to know that I do not take your program for granted.
I have been working with tech2 for a few years and delighted to compliment the following two people on this occasion. Firstly, Robert and then Aaron today. Their patience and competence leave me so impressed. I am unable to cope without the expertise of tech2 and thank you for always managing to resolve my issues in such a courteous and competent way. I look forward to a long term relationship with tech2.
Very knowledgable and helpful. A service that I will renew when this one runs out. Always fixes problems. Nothing is too much trouble for them. Can recommend their service to everyone.
Meet our techs
"Helping people have their devices work for them and not against them, finding the solution that fit the customer. That is why I work at tech2."
"I've had a lifelong passion for technology and I am able to spread that joy by helping others within my role at tech2"
"I have been into computers since I was just a kid, I got help when I needed it and now I help others when they need it."
"I am always intrigued by new technologies and its miracles. I love to put a little magic in people’s lives by helping them with their technical issues."
"I love helping people with technology, as it feels like a puzzle, once solved both parties feel happier and accomplished moving forward."
support calls taken every year
Here for you
days a year
You’ll get access to our experienced computer technicians 7 days a week, 362 days a year. Our computer techs can help with setting up a new device and keeping it secure, connecting you to your WiFi network, data backups, network support, virus removal, installing apps, operating system updates, connecting your printer, scanner, digital cameras, general tips & tricks and much more.
Our computer support service is provided remotely over the phone, so no matter if you live in the city or the country, you won’t need to leave the comfort of your own home. If you’ve got a software problem or need computer repairs and maintenance, we can do all the work remotely. Our technicians can securely log into your computer remotely, only with your authorisation, however you will need a reliable and strong internet connection for us to do the work. We are Australian owned and operated, providing remote tech support services to the whole of Australia and New Zealand.
Our IT support services are extensive! We have highly experienced, Australian based computer troubleshooters that can tackle everything from virus removal, data backups and operating system updates, right through to Microsoft Office tips and more.
Whether you’re looking for a Mac doctor or a PC doctor, we cover all the bases! We offer remote IT support for Apple products such as laptops, tablets, phones, Windows-based PCs, Android tablets and phones, and Chromebooks too. If you need computer help, our Technical Support subscriptions offer incredible value. You’ll be covered all year round for any computer fix you may need.
Our experienced computer fixers can help with just about any laptop fix that can be done remotely, provided you have a reliable internet connection! We provide all sorts of phone-based computer assistance for maintenance, data backups, virus removal, setting up wireless networks and much more. Just keep in mind that our services are 100% contactless and over-the-phone, so if your device is physically damaged or unable to be powered on (e.g: smashed screen, water damage etc) our computer technician won’t be able to inspect or fix that computer problem.
Our IT support services also extend beyond laptop computer repairs to all kinds of devices, including Chromebooks, Mac or PC desktop computers and tablets such as iPads. Just keep in mind that we offer remote assistance, so if your device is physically physically damaged or unable to be powered on (e.g: smashed screen, water damage etc), our computer fixers won’t be able to inspect or complete that work on your device.