tech Support

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Work from home support

Online learning support

Australian call centre

Open 7 days

As time goes by, more and more of our lives are being led online. Whether you’re working from home, studying online or simply taking time out to call a friend, you’ll want your devices to be up to the task – and that’s where we can help! tech2’s premium support subscription gives you unlimited remote tech support for your devices, leaving you free to get on with the stuff that matters.

Your own tech resource

We’re up for any challenge, from setting up a new computer for your home office to troubleshooting, security, data backups and more.

Covering your devices

Our techs can help with your Windows, Apple, Android or Chromebook devices, whether it’s for work, or for play.

Help when you need it

We’re here for you 362 days a year: 8am-10pm(AET) weekdays and 9am-6pm(AET) weekends and public holidays^.

We've got your back

Choose from our month-to-month or annual subscription options for unlimited tech support, or simply get a one-off fix for any device.

We can help with: 

  • Setting up your brand new device
  • Keeping your computer secure
  • Connecting you to your WiFi network
  • Backing up and retrieving your precious data
  • Protecting you from viruses
  • Installing or removing your apps
  • Setting up your user accounts e.g. Gmail
  • Connecting scanners, printers and cameras
  • Reinstalling your operating system
  • Troubleshooting your tech problems
  • Answering your “How do I…” questions
  • Tips and tricks for Microsoft Office
  • Setting up your brand new device
  • Keeping your computer secure
  • Connecting you to your WiFi network
  • Backing up and retrieving your precious data
  • Protecting you from viruses
  • Installing or removing your apps
  • Setting up your user accounts e.g. Gmail
  • Connecting scanners, printers and cameras
  • Reinstalling your operating system
  • Troubleshooting your tech problems
  • Answering your “How do I…” questions
  • Tips and tricks for Microsoft Office

Premium Support

Monthly Subscription: 3 Devices

Receive unlimited tech support for up to three of your devices, all with the flexibility of ongoing monthly payments*. Whether you need to set up a brand new laptop, get emails on your phone or keep your tablet secure, we’ve got you covered. Looking for peace of mind at the right price? Choose to protect your devices for a minimum of 6 or 12 months and you’ll lock in a monthly discount of up to 60%!

Select your minimum commitment:

3 Months

$49.95 /mth

 
Minimum commitment $149.85

6 Months

$49.95 $34.95 /mth

Save $15 /mth
Minimum commitment $209.70

12 Months

$49.95 $19.95 /mth

Save $30 /mth
Less than $1 a day!
Minimum commitment $239.40

Annual Subscription: 1 Device

Receive unlimited tech support for a single computer or tablet for 12 months, giving you the confidence you’ll be covered for tech issues all year round. Subscribe with just one easy payment a year, and get peace of mind that help is just a simple phone call away.

Select your subscription:

Tablet

$49 /Year

Computer

$199 /Year

One time support

Looking for a one-off fix to a pesky technical issue? Book a one-time support session for up to one hour of technical support for a single device.

We can help with setting up a new computer, backing up or transferring your data, installing a new operating system, connecting you to WiFi, installing or removing apps, or even giving you a quick tutorial on a Microsoft Office program.

Need a little more time? No problem, just purchase an additional 30 minutes for just $29!

Book Now

$99

^Closed Good Friday, Christmas Day, New Year’s Day
* By signing up to this service you are committing to pay the monthly fee for the listed minimum commitment period. Once minimum commitment has passed, the service will continue to be billed monthly at the same price. Early termination fees apply, please refer to our terms of service.

Would you like to learn more about how we can help?

Get in touch using the form below or by clicking on the live chat button

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Australia: 1300 788 071

New Zealand: 0800 4669 8324

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Opening Hours

Australia
Mon – Fri 8am – 10pm (AEST)
Sat – Sun 9am – 6pm (AEST)
Closed Christmas, New Years Day & Good Friday

 

New Zealand
Mon – Fri 9am – 12am (NZST)
Sat – Sun 9am – 8pm (NZST)
Closed Christmas, New Years Day & Good Friday