tech Support

Have a problem with your computer or tablet? From troubleshooting software to backups and security, our experienced technicians are here to help 7 days a week.

Help is just a phone call away 

Our Australian-based call centre is open 362 days a year – now that’s convenient! 

We support all kinds of devices 

Our techs have black belts in Windows, Apple, Android and Chromebook

Keep your devices always at their best

From unlimited support with an annual subscription to a one time fix, we’ve got you covered.

We're up for any challenge

We can help with troubleshooting, security, data backups, software installations   and more.

Premium Support

We can help with: 

  • Setting up a new device
  • Installing updates to keep your computer secure
  • Connecting to an existing WiFi network
  • Back up solutions and retrieving data
  • Virus protection and removal
  • Tips and tricks with Microsoft Office
  • Setting up personal user accounts e.g. Gmail
  • Connecting scanners, printers and digital cameras
  • Installing new software/apps
  • Reinstalling your operating system
  • General troubleshooting
  • “How do I…” and “What does that mean?” questions

From a 12 month unlimited support subscription to a simple one-time fix, we’ve got you covered.

1 Device

AU$199 /year

Get support for one computer and say goodbye to tech troubles

3 Devices*

AU$299 /year

Get support for your household computer, laptop and tablet

Tablet

AU$49 /year

Get your Apple or Android tablet running smoothly and securely

One time support

AU$99**

Need help with just one niggling issue? Get up to an hour of phone-based support.

More Info

Closed Good Friday, Christmas Day, New Year’s Day

* Primary device must be Windows PC. Secondary and third devices can be Apple, Windows, Android or Chromebook

**Additional support time is charged in half hour increments at $29 

Would you like to learn more about how we can help?

Get in touch using the form below or by clicking on the live chat button

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Australia: 1300 788 071

New Zealand: 0800 4669 8324

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Opening Hours

Australia
Mon – Fri 8am – 10pm (AEST)
Sat – Sun 9am – 6pm (AEST)
Closed Christmas, New Years Day & Good Friday

 

New Zealand
Mon – Fri 9am – 12am (NZST)
Sat – Sun 9am – 8pm (NZST)
Closed Christmas, New Years Day & Good Friday