What can I do with my old modem or router?

We will recycle (whenever possible) the packaging of your new modem router, wireless modem or WiFi router on the day of your appointment. If you’d like to dispose of your old gear or any other electronics, you will need to book a collection via our e-waste program for...

Can I use a mesh WiFi system instead of a wireless modem router?

If you’re planning on using a mesh WiFi system to enlarge the WiFi footprint across your home, you will need a modem router to make it work! The modem will provide the initial internet connection. From there, your mesh system will effectively amplify your WiFi signal...

Will you connect my devices to the network?

We’ll connect your modem router, wireless modem or WiFi router to a nearby desktop or laptop computer’s ethernet port using an ethernet cable, ensuring you have fast internet. Our WiFi technician will also connect up to five wireless devices to your WiFi...